Privacy Policy

Privacy Policy

Effective Date: January 2025

Robinson Wellness Coaching & Consulting (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage in coaching or consulting services, or interact with us online.

1. Who We Are

Our website address is: http://robinsonwellnesscoaching.com.

2. Information We Collect

We collect personal information that you voluntarily provide, as well as data collected through website interactions. This includes:

  • Personal Information: Name, email address, phone number, and other details submitted through contact forms, scheduling tools, or email communications.
  • Payment Information: If you purchase a service, payment details are processed securely through third-party platforms (e.g., PayPal, Stripe). We do not store credit card details.
  • Website Data: We may collect analytics (e.g., IP address, device type, pages visited) through tools like Google Analytics or website cookies to improve our services.
  • Communication Records: Emails, messages, or consultation notes may be stored for follow-ups and service improvements.

3. How We Use Your Information

We use your information to:
✔ Respond to inquiries and provide coaching/consulting services.
✔ Process payments and service transactions.
✔ Send newsletters, updates, or promotional materials (only if you opt-in).
✔ Improve website performance and user experience.
✔ Maintain business records and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Comments & Media

Comments

When visitors leave comments on our site, we collect:

  • Data entered in the comment form.
  • Visitor’s IP address and browser user agent string (to help detect spam).
  • An anonymized hash of your email may be sent to Gravatar (their privacy policy: https://automattic.com/privacy/).

Once your comment is approved, your profile picture (if applicable) may be visible in the context of your comment.

Media

If you upload images to the website, avoid including location data (EXIF GPS). Visitors can download and extract location data from uploaded images.

5. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to:
✔ Improve website performance and analytics.
✔ Save user preferences for a better experience.
✔ Monitor traffic and interactions to enhance our offerings.

Types of Cookies We Use:

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These cookies last one year.
  • Login Cookies:
    • Temporary cookie to check if your browser accepts cookies (deleted when you close your browser).
    • If you log in, we set cookies to save your login details and screen preferences:
      • Login cookies last two days (or two weeks if you select “Remember Me”).
      • Screen option cookies last one year.
      • If you log out, login cookies are removed.
  • Editing or Publishing Articles: A cookie is saved in your browser, storing no personal data, and expires after one day.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.).

  • Embedded content from external websites behaves as if the visitor accessed that website directly.
  • These websites may collect your data, use cookies, track interactions, and monitor user activity, especially if you are logged into that website.
  • We are not responsible for the privacy practices of third-party sites.

7. Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.
  • We do not sell, trade, or share your personal information with third parties for marketing purposes.

8. How Long We Retain Your Data

  • Comments & Metadata: Retained indefinitely to recognize and approve follow-ups automatically.
  • Registered Users (if applicable):
    • Users can see, edit, or delete their personal profile information at any time.
    • Website administrators can also see and edit this information.

9. Your Rights Over Your Data

If you have an account on this site or have left comments, you can:
✅ Request an exported file of the personal data we hold about you.
✅ Request that we erase any personal data we hold about you.

Note: This does not include any data we are legally required to keep for administrative, security, or legal purposes.

To make a data request, email delsetarobinson@protonmail.com or call (909) 347-0301.

10. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

11. Security Measures

We take reasonable steps to protect your personal information, including:
✔ Secure website hosting and SSL encryption.
✔ Restricted access to sensitive data.
✔ Compliance with applicable data protection laws.

However, no website or internet transmission is 100% secure, and you provide data at your own risk.

12. Third-Party Services

We may use third-party services to operate our website and services, such as:

  • Google Analytics (tracks website traffic)
  • Calendly (for scheduling)
  • PayPal / Stripe (for secure payment processing)

These third-party providers have their own privacy policies, and we encourage you to review them.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, contact:

📍 Robinson Wellness Coaching & Consulting
📧 Email: delsetarobinson@protonmail.com
📞 Phone: (909) 347-0301
🌍 Website: http://robinsonwellnesscoaching.com

 

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